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Sistema Shyam Adopts ‘buddy’ System to Curb Attrition

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Sistema Shyam Teleservices (SSTL) has put in place a ‘buddy’ system to try and curb attrition. The Indian unit of Russian conglomerate Sistema JSFC is looking to retain talented mid-level managers and junior employees as part of an exercise to boost internal transparency and employee comfort levels.

Over the past six months, SSTL has assigned an in-house buddy to new entrants at middle management and junior levels for 30-45 days to help them fit in faster and foster a sense of belonging.

A buddy is usually a member of the same team. “Any person who joins Sistema Shyam is supported by a team member who is slightly more tenured and knows the ways of working for the department and the organisation,” Tarun Katyal, chief human resources officer, told ET. Original post at ET Telecom

Wahengbam Rorrkychand

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