SAP Integrates Genband’s PaaS into its Real-Time Communicator

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SAP partners with Genband to integrate Genband’s communications platform, Kandy into SAP Real-Time Communicator, it will allow enterprises of all sizes to improve workflow and communications processes by helping to enable sales, service and business professionals to chat, videoconference and collaborate in real time with their customers and co-workers.

“As the world’s leading provider of enterprise software and services, SAP is the ideal partner to collaborate with. Integrating our real-time communications capabilities within its solutions for customer engagement aims to create powerful, unique customer experiences,” said Paul Pluschkell, executive vice president of Strategy and Cloud Services for GENBAND. “SAP Real-Time Communicator allows SAP to enhance its customer engagement model and continue to deliver solutions that empower its customers to work smarter and more efficiently.”  Read more

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