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Ericsson India Bets Big On OSS/BSS, Set To Ink Tier 1 Deals In Coming Months

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Swedish telecom gear maker Ericsson is set to ink a clutch of deals with India’s top telecom operators for operations support systems (OSS) and business support system (BSS) in the six months to June as it looks to consolidate its position in these segments.

“We are working with all major Indian operators. There are a few new deals in the pipeline. We are expecting some deals in the first half for both OSS and BSS,” Nishant Batra, vice president, engagement practices at Ericsson India told ET.

OSS comprise software applications which support a telecom operator’s back-office activities and maintain customer services while BSS are software applications that support activities involving customer interface such as billing, customer relationship management and call centre automation. Original post at ET Telecom

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Wahengbam Rorrkychand

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