Complaints About Pesky Calls, SMSes Drop Over 80%

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Steps taken by authorities to rein in pesky calls and SMSes seem to be bearing fruit with the average number of complaints received per month regarding such unsolicited communications coming down by over 80 per cent in the ongoing financial year.

According to data shared by the Department of Telecom (DoT), the number of complaints for unsolicited commercial communications (UCC) stood at 58,446 complaints in 2014-15 fiscal (upto October 31) or an average 5,845 complaints/month.

In 2013-14 fiscal, the number of such complaints stood at 3,97,772, which comes to an average 33,147 complaints/month. Original post at ET Telecom

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Wahengbam Rorrkychand

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